Terms & Conditions for Heckler Trips & Events

Our goal is that every person attending a Heckler trip or event has a fun and memorable time. Due to the realities of the world, we have to issue the following terms and conditions:

Upon payment, the buyers and travelers agree to be bound by the following terms and conditions.

The Heckler / Left Field Chicago LLC and sponsoring representative(s) (collectively "The Heckler / Left Field Chicago LLC") are acting solely as agents. The Heckler / Left Field Chicago LLC is responsible for making the arrangements for accommodations, services and event tickets that constitute the travel package, except to the extent that those accommodations, services or event tickets cannot be supplied or become no longer available for reasons beyond The Heckler / Left Field Chicago LLC's control.

The Heckler / Left Field Chicago LLC shall not be liable for any personal injury, property damage, inconvenience, loss of time, or any other loss or damage, direct or indirect, arising out of any act, omission or negligence of any direct air carrier, motor coach company, hotel or any other person rendering any service or providing any accommodation or event in conjunction with the travel package. The Heckler / Left Field Chicago LLC shall not be liable, for any injury, loss or damage, direct or indirect, sustained as a result of theft, accident, mechanical breakdown, government action, weather, act of God, failure to make timely payments, or any other reason beyond The Heckler / Left Field Chicago LLC's control.

Confirmation policy: The Heckler / Left Field Chicago LLC will contact all buyers within three business days to confirm their purchase. On a very rare occasion, orders may be denied due to vendors' availability. If and when this happens, The Heckler / Left Field Chicago LLC will notify buyers via email immediately. The buyer will have to option to cancel their order outright or re-book for a different date if available.

Cancellation policy: All refunds are issued solely at the discrepancy of The Heckler / Left Field Chicago LLC. Once payment to The Heckler / Left Field Chicago LLC has been received, accommodations are immediately reserved in the name of the attendee(s), making refunds extremely difficult to obtain. In all cases, The Heckler / Left Field Chicago LLC will work with the canceling party to obtain as much money back as possible. The Heckler / Left Field Chicago LLC reserves the right to withhold a minimum of 20 percent of the original trip price as a non-refundable deposit.

There are no exceptions to the cancellation policy.

Hotel Stay: In the case of a hotel stay, the traveler agrees to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges can include food, beverages, telephone use, internet use, parking fees, and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in. Guests are expected to vacate rooms and check-in later within the hotel's pre-existing timeframes. Host hotels do their best to minimize inconvenience and store luggage if you arrive early or need to depart late. The Heckler / Left Field Chicago LLC reserves the right to substitute confirmed hotels with comparable accommodations at either their own or the hotel’s discretion. Accommodations are subject to availability. Names of travelers staying in the Hotel must be provided to The Heckler / Left Field Chicago LLC 30 days prior to travel. Late names or name changes that occur inside 30 days of travel may be charged a late fee as assigned by the hotel.

Affiliations: Unless specifically noted, The Heckler / Left Field Chicago LLC is not affiliated with any sports team, league, venue, airline, hotel, restaurant, etc.

By purchasing a trip package from The Heckler / Left Field Chicago LLC, you are agreeing that you have read, fully understand and agree to be bound contractually with The Heckler / Left Field Chicago LLC by these terms and conditions.

Please email theheckler@theheckler.com with any questions or comments.